Re: sportsmachine
If you want to share your opinion or experience, that is your right. Often times, good or bad, its helpful to us to get a pulse of what we are doing, if its working, if we are doing a good job, or if we are dropping the ball and need to be more receptive or understanding of things.
The thing that irritates me is incorrect information. You are correct, the first time you called, I did not call you back in a timely fashion for whatever reason. I apologize. After that you did send PMs. You sent 5 over the last 8 months. We have responded 4 times, so you heard from us, we responded. We also had a phone conversation where we discussed your urgency, what the situation was and I told you if you wanted to pay, we would do whatever we needed to to get them done, but it would take a little longer because the status of manufacturing had changed.
I've explained that to a few people over the last 6 months. I have been working on finding another supplier, and had hoped to have them back in production and some on the shelf by now, but other things took priority.
Theres no secret to working with us. We try to do a lot for a niche community. We love what we do. we love these trucks. Sometimes things fall through the cracks and we try to make up for it. We will continue to do more.
-Tom