my tranny shop just called
- Thread starter ed hess
- Start date
Captain Morgan
Moderated User
go to Dynoteched hess said:
dgoodhue
BuSTeD 4.3
Blake said:
IMO I don't know what Hartman actual cost of his kits are but seems like he doubles the price of everything. In this $1300 case, it seems like your paying $650 for parts and paying $650 for hartman's expertise and phone time. I am not intending to this ruin this thread by making it into a Hartman thread.
dgoodhue
BuSTeD 4.3
Sy769 said:
I totally agree!!!
The shop that did my Corvette tranny f'd it up. They looked at me like I had three heads when I was complaing about my 1-2 shift being 700rpm short (and wouldn't change with TV cable adjustment, more bad advice) and it wouldn't go into OD at the end of the track (their excuse was to manually shift 1-2 and I shouldn't be driving that far past the speed limit) I had to learn how fix it myself. I learn this pretty much everytime I brought it to an mechanic shop, 9 times out of 10 I had to redo it myslef and fix their problems...
B
Blake
Guest
I would feel awful if Ed sent it to me. You guys would fall over if you saw how much Ed paid for shipping to get it there next day for these pukes. That alone makes me pissed that these guys did this and it would be a total waste of money. Not just on them, but on shipping. Then he would have to turn around and send it to me.
As far as flying me there. There is no telling what is screwed up in it. My parts contacts are here. It's one thing to run out, swap in new clutches, steels, and sprags. It's another to have to go through EVERY piece in it because you don't know what another shop did. That's why everyone wants VIRGIN transmissions. My wife is already mad at me for the monetary investment I've put in this already. His valvebody is most likely a mess.
If Ed was in Ohio, we'd have fixed it already.
Dave,
So I could've charged another $1500 for the instructions I sent? Really. With the instructions I made and sent with it, a 10 year old that builds snap together model kits could've assembled the kit. I understand the theory behind Brian's prices, but depending on the parts supplied(the stuff I sent Ed had a COMPLETELY assembled pump, nothing to do to it for example), you don't need to do that. Especially if you are putting a kit together for the DIYer. Most of the stuff is on the website and the rest was in the kit. That's why Brian got so mad at us when we started giving out info. We were giving away what he charged for. I wasn't trying to "put him out of business". We were just trying to help others. Of course, doesn't look like Ed got to much help as it were since he paid someone else he trusted to put them in. I'm not getting on you, Dave. I just don't agree with screwing people on parts so much that you could've paid someone to put them in. Well, that doesn't work either, cause Ed paid someone to put them in. Look how good they did.
In Ed's kit, EVERYTHING had bushings in it, and everything that needed assembling was assembled. I even had Ed, ask the shop if there was anything I could've done to make it easier. They said no. The next thing I hear is that they weren't following the instructions I sent. Then the TC went bad. Then it was rebuilt and went bad. Possibly installation, possibly bad TC. I know that they had a hell of a time getting the TV back to its original setting because I put a new TV spring in the kit to get OEM back. With all the shimming and stuff they did, it would've been well worth the $20 to put a new TV cable in it. But then I hear they took the PR lineup out of the pump. So there no telling what went on in there.
It should've been so easy.
As far as flying me there. There is no telling what is screwed up in it. My parts contacts are here. It's one thing to run out, swap in new clutches, steels, and sprags. It's another to have to go through EVERY piece in it because you don't know what another shop did. That's why everyone wants VIRGIN transmissions. My wife is already mad at me for the monetary investment I've put in this already. His valvebody is most likely a mess.
If Ed was in Ohio, we'd have fixed it already.
Dave,
So I could've charged another $1500 for the instructions I sent? Really. With the instructions I made and sent with it, a 10 year old that builds snap together model kits could've assembled the kit. I understand the theory behind Brian's prices, but depending on the parts supplied(the stuff I sent Ed had a COMPLETELY assembled pump, nothing to do to it for example), you don't need to do that. Especially if you are putting a kit together for the DIYer. Most of the stuff is on the website and the rest was in the kit. That's why Brian got so mad at us when we started giving out info. We were giving away what he charged for. I wasn't trying to "put him out of business". We were just trying to help others. Of course, doesn't look like Ed got to much help as it were since he paid someone else he trusted to put them in. I'm not getting on you, Dave. I just don't agree with screwing people on parts so much that you could've paid someone to put them in. Well, that doesn't work either, cause Ed paid someone to put them in. Look how good they did.
In Ed's kit, EVERYTHING had bushings in it, and everything that needed assembling was assembled. I even had Ed, ask the shop if there was anything I could've done to make it easier. They said no. The next thing I hear is that they weren't following the instructions I sent. Then the TC went bad. Then it was rebuilt and went bad. Possibly installation, possibly bad TC. I know that they had a hell of a time getting the TV back to its original setting because I put a new TV spring in the kit to get OEM back. With all the shimming and stuff they did, it would've been well worth the $20 to put a new TV cable in it. But then I hear they took the PR lineup out of the pump. So there no telling what went on in there.
It should've been so easy.
ed hess
race or get outta the way
yeah over 200 for next day air......
I got the bumper and rocker cladding back on from the paint shop.
So yesterday i looked at the tv cable cuz the shift points just seemed high compared to what i was used to feeling. Understand with the tc shuddering its compounds being able to tell how anything feels.
Well the tc cable was set wrong. I set it back to the way it was per the manual. Shift points are as they were now.
They had it so tight that i couldnt rotate the throttle by hand to 100%.
They had told me it wasnt correct when they gave it to me
However, this also returned the shift FEEL to soft again.
So this am i stopped there on my way in. Looked at the box that one guy had told em was a shift kit. Boy was he WRONG! this was just as george told me. It was the box that contained the springs for the cs7 kit.
So i told them tomorrow they are getting the truck back (for the last time)
to install another TC.
the B&M stuff they might have been removed.
However before they do anything they need to hook a pressure gauge up to it.
As it is right now all shifts are soft. Understand that this is just normal driving. I havent and wont get on it till everything else feels and acts correctly.
So talking with the 2nd builder this am he told me he didnt not know why the soft shifts But with the number of mods he will have to take them one by one and see which may be the cause.
MY novice experience tells me its probably:
1 pressure is to low
2 might be a bad pump or damaged from the tc going bad
and I think the tc clutch is activated by something in the pump
(remember I said novice experience)
3 misassembled valve body or wrong spring in tv assembly (maybe they mixed up the sonnax replacement spring.
4 the builder mentioned something about a cup plug being installed.
5 This is a big one. My separator plate was previously drilled for the B&M shift kit and possibly that is not compatible with something in this build.
Eventually they will get it, If I go elsewere who knows how that would go.
This has to be something straightforward they are just missing.
ed
I got the bumper and rocker cladding back on from the paint shop.
So yesterday i looked at the tv cable cuz the shift points just seemed high compared to what i was used to feeling. Understand with the tc shuddering its compounds being able to tell how anything feels.
Well the tc cable was set wrong. I set it back to the way it was per the manual. Shift points are as they were now.
They had it so tight that i couldnt rotate the throttle by hand to 100%.
They had told me it wasnt correct when they gave it to me
However, this also returned the shift FEEL to soft again.
So this am i stopped there on my way in. Looked at the box that one guy had told em was a shift kit. Boy was he WRONG! this was just as george told me. It was the box that contained the springs for the cs7 kit.
So i told them tomorrow they are getting the truck back (for the last time)
to install another TC.
the B&M stuff they might have been removed.
However before they do anything they need to hook a pressure gauge up to it.
As it is right now all shifts are soft. Understand that this is just normal driving. I havent and wont get on it till everything else feels and acts correctly.
So talking with the 2nd builder this am he told me he didnt not know why the soft shifts But with the number of mods he will have to take them one by one and see which may be the cause.
MY novice experience tells me its probably:
1 pressure is to low
2 might be a bad pump or damaged from the tc going bad
and I think the tc clutch is activated by something in the pump
(remember I said novice experience)
3 misassembled valve body or wrong spring in tv assembly (maybe they mixed up the sonnax replacement spring.
4 the builder mentioned something about a cup plug being installed.
5 This is a big one. My separator plate was previously drilled for the B&M shift kit and possibly that is not compatible with something in this build.
Eventually they will get it, If I go elsewere who knows how that would go.
This has to be something straightforward they are just missing.
ed
lets all stay business like and civilized with this tranny shop cause right now you need em. after y'all get out of this predictament you can say what ya want. but for right now you get more bees with honey than you do with salt.
i would only want to deal with the one guy from here on in. the one that knows what he's doing. did you ask them to completely dissamble it and start over? that's what i would do. ask em to take everthing out, check it all, have em call george and talk to him about putting it back together.
ed and george, I'm not trying to butt in, just tryin to help
i would only want to deal with the one guy from here on in. the one that knows what he's doing. did you ask them to completely dissamble it and start over? that's what i would do. ask em to take everthing out, check it all, have em call george and talk to him about putting it back together.
ed and george, I'm not trying to butt in, just tryin to help
ed hess
race or get outta the way
I understand, this is exactly the approach i had when i went there this morning. bees and honey...yes!
I told him to just find what was wrong and dont be afraid to bill me.
I told him i was not trying to save money.
I also told him i didnt feel they had charged me what the job was worth the 1st time. So if i have to pay more , its no problem.
I beleive taking this approach will actually make it cost less, with human nature (guilt) being what it is.
They understand the $$$ thats gone into this truck.
So george can they call you?
ed
fwiw, we need all the contructive ideas we can get right now!
I told him to just find what was wrong and dont be afraid to bill me.
I told him i was not trying to save money.
I also told him i didnt feel they had charged me what the job was worth the 1st time. So if i have to pay more , its no problem.
I beleive taking this approach will actually make it cost less, with human nature (guilt) being what it is.
They understand the $$$ thats gone into this truck.
So george can they call you?
ed
fwiw, we need all the contructive ideas we can get right now!
Captain Morgan
Moderated User
Ed, whos the second builder???
ed hess
race or get outta the way
there are 2 builders at this shop.
The 2nd guy did a trany for me years ago. He did the rebuild for me when i did the B&M rebuild kit. I had no problem at all then.
The part about this is i sittin here all day and this whole thing is just eating at me...
B&M shift kit just arrived.
Hughes tc will be here in the AM.
Then it goes back.
then it will be:
EDS TRANNY TAKE 3.... 3rd times a charm right?
ed
heck i build a motor and everyother damn thing.....if i knew my way around inside these things.......crap.
The 2nd guy did a trany for me years ago. He did the rebuild for me when i did the B&M rebuild kit. I had no problem at all then.
The part about this is i sittin here all day and this whole thing is just eating at me...
B&M shift kit just arrived.
Hughes tc will be here in the AM.
Then it goes back.
then it will be:
EDS TRANNY TAKE 3.... 3rd times a charm right?
ed
heck i build a motor and everyother damn thing.....if i knew my way around inside these things.......crap.
ed hess
race or get outta the way
yeah thats just me....I allways try to have faith in other people.
Just allways found it to be a better approach when i got a problem.
Besides its not like i want something for nothing.
When do you think was the last time they had a customers "ask" them to charge them for something ....probly never!
ed
Just allways found it to be a better approach when i got a problem.
Besides its not like i want something for nothing.
When do you think was the last time they had a customers "ask" them to charge them for something ....probly never!
ed
ed hess
race or get outta the way
well i havent heard back fom george about having the tranny shop call him..... I might just take a chance and give them his phone numbers.
If he doenst want to talk to them...well he can alsways say george isnt there or they have the wrong guy.
I woulndt blame him if he didnt want to talk to them, as this wasnt a part of what he intended when he started out with this.
George You out there?
ed
If he doenst want to talk to them...well he can alsways say george isnt there or they have the wrong guy.
I woulndt blame him if he didnt want to talk to them, as this wasnt a part of what he intended when he started out with this.
George You out there?
ed
myclone
Donating Member
ed hess said:
He'll be around sooner or later as he has a LOT of stuff going on thats non syty with his kids and all. Hang in there.
Keep us posted on this as when I get back to work I'll be doing myclones trans with a kit VERY similar to yours. I'll be doing the assembly myself rather than let a shop do it as there are too many horror stories for me to trust anyone but myself doing it right... Besides if I screw it up I dont have to worry about going to jail for kicking my own ass.
:wink:
B
Blake
Guest
They're not gonna listen to me. They won't read the instructions. What makes you think they're going to listen to me?
If you are trying to stay on their good side, you don't want them talking to me anyway.
The B&M instructions you sent me shows what the pressures should be at the port depending on what gear your in. A shop has GOT to have a gauge. Why they aren't using the gauge to check the calibrations in the kit is confusing enough.
Nothing in the kit I sent had anything to do with changing calibration. That was between you and them with the B&M kit. Your original stuff should've been fine IF they put eveything back in right. But with the addition of the B&M it became very important to check pump pressures.
The pump was just a nicely machined unit with an oversized TV boost valve.
The rest of it was covered in the instructions. This was why I went through so much trouble to make all those instructions.
There was nothing that needed special attention and should've been obvious. I left nothing to the imagination.
Wait and see how the converter does when it comes in. A bad converter will do all kinds of screwed up things to a transmission's behavior. Saw some bad stuff on TCI's converters.
Even found a pdf a guy wrote that covers GM TC's in detail.
http://www.phoenixtrans.com/html/lockuplowdown.pdf
Let them do it with a good converter and you'll be happy. The big thing is that everything will have to be pulled apart and cleaned.
I put in a washer and dryer, ran new plumbing for the washer and new dryer exhaust and mowed lawns today(I cut my neighbor's lawn, fella's 88 years old). In the last 2 weeks, I've worked over 84 hours of OT. I talked to the union and got it passed they they cannot make you work more than 48 hours now without a 24 hour break. I'm flat friggen exhausted.
I've still got to do the rest of the GP stuff as well. Those guys are gonna be pissed at me.
Ed, when the converter arrives, do it yourself or watch them fill it all the way up with transmission fluid and let it soak while they work on other stuff. This shop is having WAY too many converter failures.
They should know they have to open the pump to see if it was damaged from a bad install or the metal frags going through it. If you knew what the inside of the pump looked like, you'd understand why it is so important.
If you browse through that article, you'll see why the converter they had repaired failed. Especially if they just cut it open with a grinder.
If you are trying to stay on their good side, you don't want them talking to me anyway.
The B&M instructions you sent me shows what the pressures should be at the port depending on what gear your in. A shop has GOT to have a gauge. Why they aren't using the gauge to check the calibrations in the kit is confusing enough.
Nothing in the kit I sent had anything to do with changing calibration. That was between you and them with the B&M kit. Your original stuff should've been fine IF they put eveything back in right. But with the addition of the B&M it became very important to check pump pressures.
The pump was just a nicely machined unit with an oversized TV boost valve.
The rest of it was covered in the instructions. This was why I went through so much trouble to make all those instructions.
There was nothing that needed special attention and should've been obvious. I left nothing to the imagination.
Wait and see how the converter does when it comes in. A bad converter will do all kinds of screwed up things to a transmission's behavior. Saw some bad stuff on TCI's converters.
Even found a pdf a guy wrote that covers GM TC's in detail.
http://www.phoenixtrans.com/html/lockuplowdown.pdf
Let them do it with a good converter and you'll be happy. The big thing is that everything will have to be pulled apart and cleaned.
I put in a washer and dryer, ran new plumbing for the washer and new dryer exhaust and mowed lawns today(I cut my neighbor's lawn, fella's 88 years old). In the last 2 weeks, I've worked over 84 hours of OT. I talked to the union and got it passed they they cannot make you work more than 48 hours now without a 24 hour break. I'm flat friggen exhausted.
I've still got to do the rest of the GP stuff as well. Those guys are gonna be pissed at me.
Ed, when the converter arrives, do it yourself or watch them fill it all the way up with transmission fluid and let it soak while they work on other stuff. This shop is having WAY too many converter failures.
They should know they have to open the pump to see if it was damaged from a bad install or the metal frags going through it. If you knew what the inside of the pump looked like, you'd understand why it is so important.
If you browse through that article, you'll see why the converter they had repaired failed. Especially if they just cut it open with a grinder.
ed hess
race or get outta the way
>>>If you are trying to stay on their good side, you don't want them talking to me anyway.
Understood!
>>>A bad converter will do all kinds of screwed up things to a transmission's behavior. Saw some bad stuff on TCI's converters.
What kind of behaviors change if the converter isnt right?
Can a bad converter actually change how a shift feels?
One other thing george.... your checks cleared today!
Stop worrying.
ed
Understood!
>>>A bad converter will do all kinds of screwed up things to a transmission's behavior. Saw some bad stuff on TCI's converters.
What kind of behaviors change if the converter isnt right?
Can a bad converter actually change how a shift feels?
One other thing george.... your checks cleared today!
Stop worrying.
ed